BLUE CROSS BLUE SHIELD

Easing the Burden of Caregiving

 
 

Experience Design Lead: Design Research, Client Engagement, Product Design

 

Created a series of experiments and rapid prototyping we can reveal possible outcomes. Working closely with the Director of Innovation in visualizing future scenarios and outcomes in improving the quality of care and decreasing the cost of health services. The Caregiver application is one such exercise. 

The Caregiver app is prototype envisioning a series of future services to be delivered by BCBS for its members. Providing a single, secure platform for patients and caregivers to take control of user-specific healthcare needs; including education, document management, logistics, reminders, and billing. It allows for a consistent care experience for every patient. 

 
 

Made at Slalom Consulting; Experience Design Lead