Easing the burden of caregiving
Blue Cross Blue Shield
A series of experiments and rapid prototyping revealing possible outcomes in improving quality of care and decreasing the cost of health services.
The Caregiver app is a prototype for future BCBS services. It offers a secure platform for patients and caregivers to manage healthcare needs like education, document handling, reminders, and billing in one place. It ensures a consistent care experience for all patients.
Role
Experience Design Lead • 2015
Slalom Consulting
Digital Strategy
Whiteboard Ideation
User Research
Hypothesis Development
Product Feature
User Experience
Personas
Information Architecture
Wireframes
Visual Design
