Easing the Burden of Caregiving

 

BLUE CROSS BLUE SHIELD

 
 

How do you innovate the future of Healthcare?


With a series of experiments and rapid prototyping to reveal possible outcomes. Working closely with the Director of Innovation in visualizing future scenarios and outcomes in improving the quality of care and decreasing the cost of health services. The Caregiver application is one such exercise. 

The Caregiver app is prototype envisioning a series of future services to be delivered by BCBS for its members. Providing a single, secure platform for patients and caregivers to take control of user-specific healthcare needs; including education, document management, logistics, reminders, and billing. It allows for a consistent care experience for every patient. 

As an innovation project, the purpose of these exercises is to facilitate a conversation within the organization’s leadership.


MY ROLE  

Experience Design Lead : Responsible for the experience strategy and design of the prototype. Leading the UX work, producing all major deliverables and presenting these to stakeholders.

• Design Research
• Personas, User Stories, Wireframes
• Product Design  
• Prototype
 

Made at Slalom